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ISAA International Carers Card

The ISAA International Carers Card is a voluntary identification card for people who care for and support an autistic person. It helps carers communicate their role quickly and discreetly when accessing businesses, healthcare, transport, public services, schools, or other community settings.

The purpose of the card is to encourage understanding, patience, and appropriate support. It is intended as a communication aid rather than a document that automatically provides legal rights or priority access, as recognition and any assistance remain at the discretion of the organisation involved.

 

Why carry an ISAA Carers Card?

The card helps others understand that the holder:

• Is the carer or support person for an autistic individual.

• May need to speak on behalf of the person they support.

• May need additional time during appointments or transactions.

• May need to remain with the autistic person at all times.

• May request a quieter or more suitable environment when possible.

 

Benefits

The ISAA Carers Card aims to:

• Promote understanding and respect.

• Reduce stress in everyday situations.

• Improve communication with staff.

• Help businesses provide more appropriate support.

• Build confidence for carers when accessing community services.

 

How businesses should respond

When a carer presents the card, staff are encouraged to:

• Listen carefully.

• Be patient and respectful.

• Speak calmly and clearly.

• Ask, "How can we help?"

• Allow extra time where practical.

• Work with the carer to support the autistic person.

 

Who can have an ISAA Carers Card?

The card is intended for:

• Parents

• Guardians

• Family members

• Foster carers

• Professional carers

• Support workers

• Any person who provides regular care and support for an autistic individual

 

ISAA International's Commitment

The ISAA Carers Card reflects ISAA International's commitment to supporting autistic people and recognising the essential role that carers play every day. By working with businesses and communities, ISAA International aims to make everyday experiences more inclusive, respectful, and accessible for everyone.

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ISAA International

Identify • Support • Access • Accept

Together, creating more inclusive communities.